Effective Date: 05/09/2023
At Celestial Console, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or create an account.
- Technical Information: IP address, browser type, device information, operating system, and usage data collected automatically when you browse our site.
- Communication Data: Any information you provide when you contact us (e.g., customer support, inquiries).
- Cookies and Tracking Technologies: We use cookies and similar tools to enhance your browsing experience, understand user behavior, and deliver personalized content.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support and respond to your inquiries.
- Improve our website, products, and services.
- Send you updates, offers, and promotions (only if you opt-in).
- Prevent fraud and ensure the security of our website.
- Comply with legal obligations.
3. How We Share Your Information
We may share your information with:
- Trusted third-party service providers (payment processors, shipping companies, marketing platforms) who help us operate our business.
- Legal authorities if required by law, regulation, or legal process.
- Business partners in case of a merger, sale, or acquisition of all or part of our business.
We never sell your personal information to third parties.
4. Your Choices
- Opt-Out of Marketing: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails.
- Access and Update: You have the right to request access to, update, or delete your personal information.
- Cookies: Most browsers allow you to control cookies through settings. Disabling cookies may affect your experience on our site.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure. We encourage you to take your own precautions when sharing personal information online.
6. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child without parental consent, we will take steps to remove the data.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review it periodically. Changes become effective when posted on this page.
8. GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- The right to access, update, or delete the information we have on you.
- The right to object to our processing of your personal data.
- The right to request that we restrict the processing of your personal information.
- The right to data portability.
- The right to withdraw consent at any time.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
📧 Email: [email protected]
🌐 Website: https://celestialconsole.com